RESPONSIBILITY
All of our products must be flawless and harmless. We pay attention to compliance with all technical standards, health and safety regulations and requirements of our clients, both during production and during packaging and transportation.
SOCIAL COMPLIANCE
We expect our employees and suppliers to act socially, ethically and in morally responsible manner. We require them to act in accordance with applicable laws and regulations in every country in which we do business, and we require freedom to make decisions, protective policy of employment, health, safety and human rights.
QUALITY
Quality is required and understood in TARGO PROMOTION as a natural part of company life. It is an open and integrated system which can be continuously supplemented and changed by decision of the management, based on suggestions or on the results of a review. The quality management policy is regularly reviewed by the management of the company with respect to continuity and suitability for the following term. It is disseminated and implemented within the company by means of the system TIS, and employees are familiarised with it upon entering the company, at trainings, and when the quality management policy is updated.
SUSTAINABILITY
Just as it is important for us to ensure that our products deliver value to our customers, it is also important for us to know that we do so responsibly and with respect to our planet and future generations. Only a company, that is thriving while providing a friendly approach to the environment and society, is capable of improving the lives of others in the long term, without detracting from the quality of life for generations to come. Therefore, we pay special attention to the negative impacts of our activities and develop measures which contribute to their reduction or complete elimination.
Transparency and fair play
Our clients must be sure that the information we provide is truthful, understandable and meaningful. It is our duty and responsible task to always provide quick and easy access to all relevant information and make sure that all our work is fully transparent and fair. We always approach our clients with sincerity and respect, we act in accordance with the highest standards of business ethics and we do not attempt any fraudulent conducts under any circumstances. We also always inform our clients about impending or acute problems truthfully, accurately and in a timely manner, and together we look for solutions that minimize the client´s burden.
Conflict of interest and confidentiality
We perceive all information about our clients, their contracts, orders, prices and business strategy as very confidential regardless of whether they are contractually protected or not. We always take great care to ensure avoiding any misuse of confidential information, conflict of interest, conflicts or their disclosure to third parties in any way. For more than twenty years of our company operation, we have not had a single case of any conflict of interest of our clients, especially thanks to our set rules:
- We focus primarily on tactical information and during our work we intentionally avoid client information of strategic, long-term and conceptual meaning, where the risk of misuse is far more significant.
- We mutually eliminate sensitive information from our customers so that our employees do not get into conflict situations. We contractually bind all our employees to the principles of confidentiality.
- We carefully coordinate the orders and from the very beginning we prepare designs in such way that we can always offer completely different and unique products.
We proudly abide by our trustworthiness, do not object to any contractual obligations concerning confidentiality and also respect high fines for its violation.
Bribes, corruption and gifts
In matters of corruption, we have set the strictest rules and control mechanisms. We do not offer, promise or provide any benefits to our clients in exchange for our favourable position. All corporate gifts, which we provide to our clients in a blanket manner, do not exceed 10 EUR. We refuse any gifts, benefits or services that would be offered by our suppliers. We do not engage in deceptive or unfair practices and we present all our services and products in honest and straightforward manner.
We perceive the issue of money laundering very strongly, we apply enhanced measures in cooperation with politically exposed persons or groupings, and we join the FATF definition and directives of the European Parliament 2005/60/EC, 2006/70/EC and Regulation 1781/2006 of the European Parliament.
Protection of intellectual property
Intellectual property is an integral part of any creative process, and the uniqueness of an idea forms and represents its true value. Whether this relates to our own designs and products, industrial patents, technological solutions or only partial ideas in creating designs, the adherence and respect of this proprietorship has always been rather ethical than legal issue. This is why TARGO PROMOTION commits to respect and adhere to the intellectual property of others, whether registered or not, and as well we greatly appreciate respecting our intellectual property from our clients.
Reporting unethical behaviour
In the case of violating the rules and principles of TARGO PROMOTION business dealings by our employees, our clients can contact the responsible Key Account Manager, or in the case of serious misconducts also directly the CEO according to the contacts stated on the website.
We commit to check all suggestions seriously, actively and responsibly and, in the case of found deficiencies take adequate measures. Then we will always inform the client about the result of the investigation.